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How can we help?

Questions about your purchase, signing in, a refund, or the reader itself? Send us an email and we’ll help you sort it out.

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We read every message and reply as soon as possible.

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Tell us what went wrong.

Include the email address you used to purchase and describe what you see when signing in.

Include your payment email or payment ID. Please never send card, UPI PIN, OTP, or banking details.

Tell us your device and browser, and attach a screenshot if something is not working as expected.